Charlotte, NC - Your pick-up options at Charlotte-Douglas International Airport have officially expanded.
As of March 1, rideshare services Uber and Lyft now have a designated pick-up and drop-off spot, making it easier for users to get wherever they're going.
This is good news for frequent travelers, like Craig Kollross, who is all about convenience.
"This is great because it was confusing the last time I was here,” said Kollross.
In recent weeks, the Uber and Lyft reached identical pilot agreements with the airport. Both require the collection of a $1 'trip fee' that the airport will collect each time the two pick-up a passenger. But for users it's a dollar well spent.
“I like the easy way to pay.” said Kollross. “You don't have to mess with cash and hassle with the cab driver.”
Three cab companies are currently allowed curb-side service at the airport. They follow regulations set by the city. Rideshare services, on the other hand, are regulated by the state. As a result, they’re drivers must wait in a designated pick-up area and wait for a ping. In a statement issued to FOX 46, Uber North Carolina General Manager Raj Naik said, "This agreement reflects our ongoing support of and collaboration with the city of charlotte, and we're proud to be providing more trip options for travelers in our rapidly growing city."
Lyft issued a similar statement, thanking CLT staff for their commitment to expanding access to modern transportation options.
Which is something, passengers are also learning to appreciate.
"Now it's easy to figure out where to go,” said Kollross. “Before, you weren't sure and they weren't sure where to pick you up."