CHARLOTTE, NC (WJZY) - The city is slowly but surely cleaning up from the weekend storm, and the power is almost restored to all. And while power outages are a huge problem, so are downed trees throughout Charlotte.
It is a common sight as folks drive through Plaza Midwood; trees down, lying in the street, one or two even resting on people's property.
One tree fell on The Plaza, a building owned by Pfahl Architects. Susan Pfahl said she contacted the city to have the tree removed, but didn't get the answer she wanted or expected.
"They told me to call the adjuster that they had set over, so I called the guy that came over here to look and he told me that he called Landscape Management and they said that they were not going to remove the tree. So they will not remove the tree," Pfahal said.
Not happy with the answer she received, FOX 46 Charlotte reached out for an answer from the Landscape Management Office for the City of Charlotte.
"That is our standard policy for any tree that falls onto a home, business, private property or structure. Our approach is to have the property owner get the tree off the structure. For us it is an insurance, a liability issue. We don't want to cause any more damage by taking and moving that tree."
Knowing the answer to that question, the Pfahls still felt the city should pay for the tree removal.
"My husband is not too happy about it because clearly it was a tree that was rotten in the middle and the canopy was thin. It is obviously a sick tree."
Even if the tree is rotten, the city still said they will not pay the bill, but they do appreciate any help in targeting sick trees.
"We appreciate any help from the community, If they see any defects or problems with a tree; a lot of it boils down to what we know. We don't have the ability to know everything about every city tree."
Where the Pfahls plan to take their concerns once the tree is removed, remains to be seen. No word yet on it they'll be asking to be reimbursed for the money they now have to pay out of pocket.