Homeowners get results after 12 months of brown drinking water

- Residents in one local neighborhood are getting results after they say they complained for a year about brown drinking water.

"You go from dark brown water to light brown water. It's a little frustrating," said Meredith Wailes who lives on S. Summit Avenue.

Neighbors along two blocks of the Wesley Heights neighborhood, the 500-700 block of S. Summit Ave, say they've been dealing with discolored water for a while.

"I've lived here for about a year. I noticed it right away when I moved in," said Wailes.

Charlotte Water tells Fox 46 Charlotte that they've been replacing old pipes in the neighborhood and the construction stirred up sediment.

Charlotte Water says the problem started in February, but neighbors say it started long before.

"This has been going on and on. I've been used to just running the water for a while to just clear it up," said Isaac

Fleming, who lives in the neighborhood.

Some folks we spoke with say they've been buying bottled water to drink.

"Our solution here has been to install a whole house water filter as well as a filter coming out of the refrigerator so we're twice filtered," said Drew Rodkey who has a newer home along S. Summit Ave.

The neighbors tell FOX 46 Charlotte they've reached out to local and state officials to fix the problem and this week they got results. 

The North Carolina Department of Environmental Quality sent a letter to the City of Charlotte demanding a solution. According to preliminary testing, the water has elevated levels of iron.

"We don't want to have years from now health issues because we've been drinking city water," said Rodkey.
Charlotte Water was given 30 days to send an action plan to the state on how it will lower iron levels.

If the city doesn't follow through, it could end up paying a 25-thousand dollar penalty, for every day the violation continues.

The state says elevated levels of iron do not pose a health risk. It only affects the appearance of the water.

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