Lake Arbor management continues to ignore questions, disturbing issues exposed

- A west Charlotte apartment complex is under fire for maintenance issues, disrespect towards tenants and code enforcement violations.

Lake Arbor Apartments continues to refuse comment from a FOX 46 investigation that exposed possible mold, water leaks, power issues, roaches and a whole lot of issues at the complex off Tuckaseegee Road.

"You're charging all of this money for these apartments, maintain them,"  tenant Roy Harris said.

Harris said his apartment has been flooded, has mold, doors that won't close or get stuck, water pressure issues, no air conditioning and more.

RELATED: City of Charlotte investigating Lake Arbor Apartments for reported violations

Management drove away from FOX 46's questions on Monday. On Wednesday, they would not answer their front door, even shutting the blinds while our camera was rolling.

"But if the man that owns the place don't give them the money to hire the staff to do it, how is it going to get done?" one tenant yelled to FOX 46. 

So, we reached out to Broad Management in New York, who runs the property.

We called them at (845) 354-6800, but no one would answer questions, even though they knew we were calling about Lake Arbor. When pressed for questions by FOX 46, they hung up the phone.

FOX 46 learned at least two buildings are without power, citing issues from Duke Energy.

"Code violations and safety concerns of improperly maintained meter bases at this locations were brought to our attention and power was disconnected to some of the apartments at Lake Arbor Apartments," a Duke Energy spokesperson said.

"We informed the apartment's management team before power was disconnected and that repairs or new meters were needed for some of the apartments. Damage to the owner's electrical equipment created significant safety issues and must be corrected and inspected by the city of Charlotte before electrical service can be restored."

"It's been rough," tenant Barbara Smith said. "Real rough." 

Smith said her family has been placed out of their apartment into another unit because of the power issues.

"The lights would flicker when it rains and we would smell burning sensations like wires inside of the house," Smith said.

FOX 46 will continue to investigate the concerns of tenants at Lake Arbor.

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