NCDOT command center working to keep holiday traffic flowing smoothly

As the holiday traveling season kicks off, NCDOT is closely monitoring the roadways to make sure drivers get to their destination in a timely manner.

FOX46 went to the Metrolina Regional Transportation Management Center to look at their crew members keeping an eye on their traffic cameras.  NCDOT holidays are the busiest time to travel.

Inside the control room, a small team of four people constantly watch live footage of 150 miles of roadway.

Tim Kirk, regional ITS engineer, says their efforts are more critical during the holiday season so families can safely make their destination.

“We are looking for people broken down on the side of the road. We are looking for debris on the road effecting traffic,” he said.

Kirk says his team is always trying to ensure constant traffic flow in the interstate.

The Incident Management Assistance Patrol is dispatched to locations. Aand in emergency cases, the control room calls emergency crews and highway patrol.

They respond to 1,000 incidents a month, with an average response time of 15 minutes and a clearance time of 14 minutes…

NCDOT also mentioned holiday travel backup can be prevented if drivers allow themselves enough time to get to their destination and if they plan ahead.

We also learned construction projects will not be allowed to close lanes during holiday travel to help with traffic flow.
 

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