Charlotte, NC - Anshul Jain was away on vacation, when he says UPS was supposed to deliver a package to his doorstep.
"The package required a signature confirmation,” said Jain. “It had an option like I can just do some other day delivery, but they would charge me for that. Or I can just authorize the delivery."
Jain opted for the latter, never thinking he would become one of the thousands who fall victim to package theft. Every year numerous videos surface on YouTube showing brazen thieves helping themselves to packages left on porches.
Tom Bartholomy, President and CEO of the Better Business Bureau of Southern Piedmont, said this is unfortunately a crime that ramps up around the holidays.
“It's frightening how often it happens,” said Bartholomy “And it's, it's basically usually a crime of opportunity."
But not always. Bartholomy said in recent years there have been cases where thieves have gone as far as following UPS and FedEx delivery trucks to various locations.
"They'll just wait at the end of the street and see where everything's delivered and wait a few minutes,” he said. “If nobody comes right out to pick it up, they'll go right in behind them."
Jain didn't come right out to pick his delivery up, which most likely made him an easier target.
And according to UPS, because he authorized the delivery, it's his loss to bear, which means he's out of a new iPhone and more than $500.
In a statement to FOX 46, UPS said it puts emphasis on options for customer convenience and control, especially since technology puts information at their fingertips. And if a customer has any concerns about the security of their deliveries, there are options available. Some of those options include having the package delivered somewhere other than their home - like wherever they work or their complex's front office. They can also have it shipped to a UPS access point location, which is small community business that can accept and hold a delivery for pick up.