CHARLOTTE, NC (FOX 46 WJZY) - Tensions boiled over at Charlotte-Douglas International Airport overnight as a passenger smashed a window out of frustration due to the countless flight cancellations for American Airlines.
Kathy Irene Albright, 24, was cited for damage to property.
The incident occurred at 11:03 p.m. Monday, near the valet parking station on the upper level of the airport. Witnesses told officers that a woman, later identified as Albright, broke a window and walked away from the area. Responding officers were able to locate her and question her.
After reviewing surveillance video, Albright was issued the criminal citation.
According to Charlotte-Mecklenburg police, a man, identified as Eric Lee Miller, 22, was also arrested at the airport Tuesday morning for disorderly conduct and resisting a public officer.
It's unknown if the man's arrest is linked to the reported flight cancelations and delays.
PSA Airlines, a regional carrier for American Airlines, said Tuesday morning that they've stabilized their computer systems and are working to reintroduce flying and get back to their regular operations.
PSA Airlines, one of our regional carriers, has stabilized its computer systems and is working on getting back to a normal schedule. Click for an update. https://t.co/2ErFIGAQ1I— American Airlines (@AmericanAir) June 19, 2018
The regional carrier, which operates about 12 percent of American’s 6,700 daily flights, canceled all flights Tuesday morning. PSA said they will operate at a reduced schedule over the next few days as they restore full service.
This issue is not affecting any of American’s other regional carriers or mainline flights, according to American Airlines.
"We understand that these cancellations have been frustrating for our customers, and teams from PSA and American have been working around the clock to get things back to normal as quickly as possible. We are rebooking passengers and American's Customer Relations department continues to reach out all affected customers. We encourage our customers traveling on PSA-operated flights over the next few days to check their flight status at aa.com or on the American Airlines app."