CHARLOTTE, NC (FOX 46 WJZY) - More technical issues with an American Airlines regional carrier has stranded thousands of passengers at Charlotte Douglas International Airport Monday.
American Airlines canceled nearly 70 PSA Airlines flights due to what the airline is calling "technical issues" related to transferring data and updating systems. A spokesperson for American Airlines told FOX 46 that PSA Airlines is having problems tracking flight crews.
The additional cancelations come after hundreds of flights were canceled Thursday evening into Friday leaving passengers stranded and frustrated.
"We understand these cancellations have been frustrating for our customers, and we are doing everything in our power to get things back to normal as quickly as possible," an PSA Airlines said in a statement. "American is working to contact all those impacted, but please check your flight status before going to the airport."
Charlotte-Douglas Airport released the following statement in regards to the cancellations:
“Charlotte Douglas International Airport continues to provide assistance to the airlines and our passengers as PSA and American Airlines work to resolve their operational issues. We are not sure when these airline issues will be resolved and we strongly recommend that American Airlines passengers with tickets check their flight status before coming to the airport. This issue appears to be isolated to PSA flights. Passengers on other carriers are not affected by this issue.
The airport remains in an irregular operations plan, which was activated Thursday to assist stranded passengers and we remain in that operational status. This includes extended concession and checkpoint hours, additional aviation department support staff and making available emergency supplies to travelers including diapers, wipes and formula, blankets and pillows. We are also assisting in coordinating ground support with additional busses to bring passengers back to the terminal, as necessary.
We remain in constant communications with American Airlines and PSA as they continue to work to resume normal operations.”
These cancellations come after 120 PSA flights were canceled out of Charlotte on Thursday evening -- which has snowballed into cancelations, delays and all sorts of issues throughout the weekend.
"I've been receiving delay notices all day on my phone and then when I got to the airport I realized it's canceled," traveler Karen McNevin said.
With so many cancelations, many opted to rent vehicles fro the airport and drive to their final destination.
Now, rental car companies like Enterprise said they are all out of cars to rent for out-of-town travel for the time being.
"Yeah, since Thursday, it's basically been a no-go for anyone trying to go anywhere," a spokesperson said.
American Airlines has not responded to FOX 46 Charlotte's request for information relating to the specifics of the "technical issue."
Flight statuses can be checked on AA.com.
"Our team, in coordination with PSA, is working hard to resolve the issue as quickly as possible and take care of our customers by accommodating them on mainline flights or other regional carriers," American Airlines said in a statement. "We never want to disrupt our customers’ travel plans, and we are sorry for the trouble this caused. Our customer relations team will be reaching out to all of those who have been impacted by this issue."
The airline is encouraging all passengers to check their flight status on the American Airlines app, or aa.com, before heading to the airport.