WAXHAW, N.C. (FOX 46 CHARLOTTE) - A Charlotte-area mother was banned for a week from inviting friends to like a Facebook memorial page she created for her dead son because the social media site thought the requests violated "community standards."
Facebook apologized and removed the block after FOX 46 stepped in to get results.
"You relive the nightmare over and over again," said Dawn Swierski, whose son, Jonathan, was shot and killed last month.
As FOX 46 first reported, the shooter told a 911 operator he fired his shotgun by "accident." No arrests have been made in the case. Matthews police turned the case over to the district attorney's office, which is reviewing the case.
"Someone needs to be held accountable for this," said Swierski. "And we're not getting the answers that we need."
To push for answers, the family created a Facebook group called "Justice for Jonathan." For the grieving family, it's a way to spread awareness and share memories.
"I wanted everyone to realize Jonathan was a real person," said Swierski. "That he had a family. Make him come to life through this page. He may be gone but hell never be gone from our hearts."
Surrounded by memories of her slain son - a Mother's Day card, a business card, a box of his favorite candy - Swierski invited her Facebook friends to join the online memorial group.
Shortly after, the social networking site banned her from inviting people to like her page for a week.
"I thought it was a mistake," she said. "I don't believe I'm doing anything wrong! All I'm doing is inviting my friends, not strangers, my friends, to join my group."
She says she tried to appeal but was told the ban would not be reversed.
FOX 46 reached out to Facebook to get results. The company quickly apologized and corrected the mistake.
"We've removed the block on Ms. Swierski's account after confirming that it didn't violate our policies," a Facebook spokesperson said.
Swierski's account was incorrectly blocked because Facebook thought she violated the company's spam policies, which prevents people from using misleading or inaccurate information to get likes, followers or shares.
The company says it has taken steps to prevent the issue from happening again in the future.
"I could not have done it without you," said Swierski. "Thank you, Matt and thank you, FOX 46."