'I heard her screaming. I know what that meant': Woman dies after home catches fire in Monroe

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A woman was killed in an overnight house fire in Monroe, according to fire officials. 

The woman has been identified as Shari Shawnell Ray, 43. Family has been notified of her death. 

The fire happened at 12:22 a.m. Friday, Jan. 25 at a house located at 3213 Old Charlotte Highway.

Neighbors said they woke up to terrifying screams coming from the home.

Firefighters told FOX 46 Charlotte as the house went up in flames one woman frantically called 911, while her fiancé ran towards the burning home.

“I was literally on her front porch. I heard her screaming. I know what that meant,” said neighbor, Tommy England.

England tried going through the front door and then the side door to save 43-year-old Shari Ray, but the flames were just too intense.

Monroe firefighters say they got the call just after midnight and arrived within five minutes, but by then the house was fully engulfed.

“It was to the point that no one could be in that house and survive that type of fire,” said Monroe Fire Chief, Ron Fowler.

Investigators say Shari Ray was trapped inside and never made it out. It’s unclear if any smoke detectors were inside that could have saved her life.

“She brought my kids baby clothes and popsicles. She gave us vouchers for formula one time. She was a very sweet woman,” said England.

Her home was taken over by fire investigators Friday. Neighbors watched, wondering what they could have done to change the outcome.

“That was her time of need. I really don’t know what else to say there. I would have loved to been able to help her,” said England.

The fire chief says this is the first deadly fire in Monroe in about two years. The official cause of the fire is still under investigation.